Privacy Policy

Effective Date: 5 Jan 2026

Eleven Eleven Audio Visual (“we,” “us,” “our”) operates https://elevenelevenaudiovisual.com and provides professional audio-visual, video production, live streaming, and event technology services.

1. Information We Collect

We may collect:

Personal Data: Name, email, phone number, company name, event details, venue information, and project requirements submitted via forms or email.
Event-Related Data: Audio, video, and recordings captured during events (with client authorization).
Technical Data: IP address, browser type, device data, pages visited.
Cookies & Analytics Data

2. Legal Basis for Processing (GDPR)

We process personal data based on:

Consent (contact forms, marketing communication)
Contractual necessity (providing AV and production services)
Legitimate interests (service improvement, security, communication)
Legal obligations

3. How We Use Your Information

Respond to inquiries and proposals
Plan and deliver AV, video production, and live streaming services
Manage event logistics and recordings
Improve website functionality and security
Legal and compliance purposes

4. Sharing of Information

We do not sell personal data.
We may share information with:

Trusted vendors (hosting, analytics, event technology partners)
Legal authorities when required by law

5. Data Retention

We retain personal data only as long as necessary for service delivery, legal, or contractual requirements.

6. Your Rights (GDPR & CCPA)

You have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing
Request data portability (GDPR)
Opt-out of data sale (CCPA – we do not sell data)

Privacy requests: info@elevenelevenaudiovisual.com

7. Cookies

We use cookies for functionality and analytics. You may disable cookies through browser settings.

8. Data Security

Reasonable administrative, technical, and physical safeguards are used to protect personal data.

9. Third-Party Links

We are not responsible for privacy practices of external websites.

10. Policy Updates

This policy may be updated periodically. Changes will be posted on this page.